Administrators trying to save two bathroom centres near Bristol have confirmed they will not reopen.
The collapse of Yate Trading Centre Ltd, which traded as Yate Bathrooms and Weston Bathrooms, is being blamed on the economic downturn.
A total of 12 staff, including the directors, had all been made redundant before administrators were appointed.
Customers who paid using credit cards should contact their card provider for advice on reclaiming their cash.
Simon Haskew, from administrators Begbies Traynor, said it had written to all customers known to have orders with the company.
"We are uncertain whether any orders will be honoured as much of the stock is subject to retention of title clauses by suppliers.
"We are currently formulating proposals which will be sent to all known creditors within eight weeks of our appointment," he added.
The collapse of the business, which had a turnover in excess of £1.2m in the year to December 2010, has been blamed on a significant decline in sales.
Yate Bathrooms began trading in 1982 and the showroom in Weston was opened several years ago.