Bristol

Brandon Trust: Help needed on public transport

More help is needed on public transport in and around Bristol for people with learning disabilities, according to a new report.

The Brandon Trust said there was a lack of understanding of the difficulties some have when travelling alone.

It added the fear of bullying or teasing on buses was a particular worry for some.

First Bus said it is working with the charity to improve services and help customers needing extra assistance.

Lucy Hurst-Brown, chief executive of the charity, said drivers needed more training to help recognise when someone needed extra support or time to get onboard.

Karen Baxter from First Bus said it recognised that things have not been perfect in the past.

She added that the firm was introducing things such as a safe journey card which someone could give to the driver to detail what help they need.

"We want feedback, we want to know so that we can identify that driver and make sure we can re-educate them," she added.

First Great Western said it offered an assisted travel service which allowed people to book help in advance of their date of travel.

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