CQC warns Culm Valley Care Centre to improve

A Devon care home has been told to make "urgent improvements" after inspectors found it was failing to protect the safety and welfare of its clients.

The Care Quality Commission (CQC) gave Culm Valley Care Centre in Cullompton two warning notices following an unannounced inspection in June.

Inspectors said clients' needs were not being met and incorrect equipment was being used to move them.

A spokesman for the home said staff had since undergone extra training.

Inspectors found the home did not have adequate systems in place to assess the risk of infections and people were not receiving the correct level of pressure sore care.

'Serious health problems'

Ian Biggs, deputy director of CQC in the South, said: "It is very worrying to hear that the early signs of pressure damage were not being adequately managed in the home.

"Untreated, this can lead to serious health problems. These failings must be tackled urgently."

Inspectors also found people were not being moved using the correct equipment and it was not always maintained to appropriate standards of cleanliness and hygiene.

Arif Pradhan, director of Ashdown Care Limited, which owns the home, said: "Every member of staff has gone through infection control training.

"We've had people visit from our other homes to work with the team to make sure nothing is missed."

Mr Pradhan said he was confident the same mistakes would not happen again.

Mr Biggs added that inspectors would return to the home to carry out another inspection in the future.

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