CQC applies to close 'inadequate' Bournemouth care home

Highfield Manor Care Home Image copyright Kelly Lucas
Image caption Three unannounced inspections took place at the care home

A health watchdog is applying to close a care home which has been rated inadequate for a third successive time.

The latest Care Quality Commission (CQC) inspection found standards had improved at Highfield Manor Care Home in Bournemouth, which looks after people with dementia.

But it said residents remained unsafe and the CQC would apply to close it at a tribunal hearing on 31 May.

The son of one patient said relatives were determined to keep the home open.

On a visit in April, inspectors recorded six repeated breaches of regulations at Highfield Manor, which has been in special measures since July 2015.

They said one resident, who had since left, had suffered from skin damage and weight loss.


Medicines were kept unsafely in a store room where the temperature had reached more than 25C (77F), and some workers were doing excessive hours to cope with inadequate staffing levels.

But inspectors said the staff treated patients with dignity and respect, and several improvements had been made by management consultants who were appointed to oversee the home in January.

BKR Care Consultancy, which was appointed by RYSA Highfield Manor Ltd, declined to comment on the inspection report.

Richard Collins, whose father is cared for at the home, said relatives were launching a campaign to keep it open.

He said the level of care was "second to none" following improvements over the past three months, and "the stress of moving patients could be catastrophic" for them.

The CQC said it would apply to close the home at a tribunal hearing before a judge at Poole magistrates court.

The hearing is listed for three days from 31 May.

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