Shear Brow power surge: Residents' compensation increased

An electricity firm has agreed to raise compensation payments to residents affected by a power surge in Blackburn.

More than 400 houses had boilers and electrical appliances damaged during the surge on Tuesday.

Electricity North West (ENW) initially said it would fix boilers, but angered residents by offering a £300 "goodwill payment" for other broken appliances.

After a public meeting attended by Blackburn MP Jack Straw, ENW said it would increase the payment to £1,000.

Mr Straw had earlier blamed ENW for the fault that had caused the surge and called on the firm to "accept liability".

Following the meeting, the company insisted the "unforeseeable equipment fault" was "beyond its control".

It added its engineers had now fixed 70 boilers in the area - roughly half of those broken - and provided electrical heaters for homes still without.

A spokesperson for the company said: "We are drafting in more specialist teams to the area from around the country to help repair damage from Friday morning."

The streets affected are: Altom Street, Balaclava Street, Bicknell Street, Bold Street, Charlotte Street, Inkerman Street, Limbrick, Lime Street, Oswald Street, Randal Street, Victoria Street, Watford Street and Willoughby Street.

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