Norfolk

Potters Holiday Resort closes because of norovirus

Potters Resort, Hopton-on-Sea Image copyright Potters Resort
Image caption Potters Resort has beds for 700 people at its Hopton-on-Sea site near Gorleston

A Norfolk holiday village has closed after 100 people reported norovirus winter vomiting symptoms.

Potters Resort at Hopton-on-Sea near Great Yarmouth had a number of cases on Thursday, initially believed to have been confined to a coach-load of guests who left on Friday.

However, there were further confirmed cases at the resort over the weekend.

Potters said it would be fully cleaning the resort and expected to re-open on Friday.

Image copyright Potters Resort
Image caption An event celebrating Brian Potter, who had run the resort since 1984 and died last year, was due to be held on Wednesday

The weekend guests all left on Sunday and people who were booked to arrive on Monday were offered a refund.

Jacqui Adams, 59, from Clacton in Essex, arrived on Friday and said they were told there had been cases of norovirus, but it was now clear.

'Deep clean'

She said she started feeling ill on Saturday morning and was told to stay in her chalet.

"I don't think they dealt with it very well - they should have shut all the chalets down and done a really deep clean then," she said.

"I now can't go to work, because I've got to be 48 hours clear before I can go back."

The resort said about 3,000 people would have been there over the weekend.

John Potter, managing director, said the decision to close was "unprecedented, but all procedures were followed.

"On Friday we had a deep clean, followed our procedures and delayed the check-in for the guests coming in later," he said.

"There were no cases on the resort on Friday morning... it wasn't until Saturday night that we had 10 [more] cases.

"On Sunday, we made the decision to say we would put people before profits as this thing could get a lot worse."

The resort has postponed Wednesday's planned celebration for former owner Brian Potter, who died last year aged 73.

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