Nottingham

Official apology over 'dead man' tax credit error

Laura and Terry Lowery
Image caption Laura and Terry Lowery have two young children

A Nottinghamshire family have received an apology from tax officials who did not give them tax credits because they wrongly believed one of them was dead.

The Lowery family from Radcliffe-on-Trent lost hundreds of pounds in family tax credit because Revenue and Customs thought Terry Lowery had died.

Mr Lowery is alive and living with his wife Laura and two young children.

The revenue and customs spokesman said they regretted the error and had rectified the situation.

Having breakfast

The family was receiving £200 a week in tax credits, but the payments stopped in July.

Laura Lowery said she spoke to a representative from the tax office on the phone who said: "I am ever so sorry about your loss."

When she inquired what loss he said: "The loss of your husband," she said.

She said she told the tax official that her husband was not deceased because he was sat in front of her having breakfast.

The tax service contacted the family on Friday and said the matter would be resolved by Monday.

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