Queen appoints flood support worker MBE
A woman who supports flood victims across the country has been appointed an MBE in a ceremony at Windsor Castle.
Heather Shepherd, from Pentre in Shropshire, received her award for services to the community from the Queen on Friday.
Mrs Shepherd, who works for the National Flood Forum, said she felt honoured to be nominated.
"If you've ever been flooded, it's such a devastating thing to happen," she said.
"I've collected this on their [victims'] behalf and all they have to go through."
She described the event at Windsor Castle as "awe-inspiring" and said she planned to celebrate with family in London over the weekend.