Bridgwater dentist practice's hygiene criticised by CQC

A dental practice in Somerset has been criticised for its poor hygiene standards after it failed to follow infection guidelines.

Care Quality Commission (CQC) inspectors said agency staff at the ADP surgery in Bridgwater were not shown cleanliness procedures by nurses.

The surgery was also criticised for not giving staff up-to-date training on equipment for medical emergencies.

ADP said it was "very disappointed this site has fallen short" of standards.

It said it accepted the CQC's findings and "a focused team of experienced staff" had been "working hard in the weeks since the inspection to rectify the concerns identified".

"We have re-audited and improved our infection control procedures and we are implementing induction procedures for any agency staff used by the practice," it added.

'Poorly maintained'

The CQC said patients were "not protected from the risk of infection" and training was sub-standard.

"One dentist told us they had worked with around 25 different dental nurses over the last year," Ian Biggs, from the watchdog, said.

"Some nurses had not received any mandatory training for some time including training in medical emergencies.

"Staff told us they had relied on the one qualified nurse at the practice for advice and guidance, which increased the pressure on this dental nurse's workload."

The CQC also said there were some areas of the premises which were "poorly maintained".

"ADP have assured us that they are now taking action to address these issues," Mr Biggs added.

The surgery has been given 28 days to say how it will improve standards.

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