Homeowners in part of Stoke-on-Trent say they may take legal action as their gardens have been submerged in water for two years.
Some residents on Lyme Road in Meir blame bungalows built on playing fields behind their homes for the problem.
But Great Places Housing Group, which built the homes, said the development did not cause added problems to nearby homes.
The city council said it was also looking into the situation.
Philip Bourne said they were being "passed around different authorities".
His wife, Monica, said their flooded garden prevented them from having their grandchildren around.
"You can't do anything in our garden, it's horrible," she said.
A spokesman for Great Places Housing Group said an initial assessment showed the site could cope with rain water.