Tyne & Wear

Tyne and Wear Metro: Flooding causes chaos

Ilford Road Metro
Image caption Part of the Tyne and Wear Metro network was under water for a time

Two burst pipes cut off water to homes and caused gridlock across Tyne and Wear after flooding a Metro track.

There were no train service between South Gosforth and Jesmond because the track was under water and commuters had to get buses.

About 1,500 homes were without for a time and Northumbrian Water said 700,000 litres of water was cleared.

Debris from the flooded track also forced police to shut the A189 Jesmond Dene Road in both directions.

Huw Lewis, spokesman for service operator Nexus, apologised for the "dreadful" time passengers were having.

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Mr Lewis said: "Metro passengers will have had a dreadful morning and we're very sorry, but this flooding effectively blocked an artery - it's the main route we use to get our trains out from the depot to South Shields and Sunderland in the morning.

"Therefore a journey which should have taken 10 minutes has taken an hour."

Image caption Debris from the flooded track has blocked off a road

Northumbrian Water, which distributed free bottled water to the homes affected, said it had restored supplies shortly after 13:00 BST.

A spokesman said: "Water has been restored to our customers in the Byker area, who lost their supply earlier today as a result of the burst water main in Heaton.

"We are sorry for the inconvenience caused and would like to thank those affected for their patience and understanding while we worked to resolve the situation.

"Roadworks remain in place at the sites of the bursts, as we work to repair the pipes affected, and we will keep people informed as this progresses."

Services on the Metro, which is one of the busiest urban rail systems outside London, resumed shortly before 18:00 BST.

Around 450 trains operate on the system carrying more than 130,000 passengers each day.

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