Durham Crime victims to get 'better' progress reports
Durham Police has pledged to try to improve the way it informs victims of crime of the progress on their cases.
It is recruiting volunteers to staff its Service Update Bureau to provide updates on investigations and give victims the chance to give feedback.
The service will be "virtual" and volunteers can log on at any station in the Durham force area to operate the system.
The bureau will operate seven days a week, mainly during office hours.
"We're looking for additional volunteers to supplement our existing volunteers, police staff, police officers and special constables," said Insp Jason Meecham.
"It's an opportunity for someone to get involved in policing on a voluntary basis where they could be making a genuine contribution to helping victims of crime."