An Ayrshire-based firm that provides care at home services has been told to make urgent improvements or face action from Scotland's social care regulator.
The Care Inspectorate served a formal improvement notice on HRM Homecare Services Ltd over six areas.
These cover scheduling and monitoring of visit times, staffing arrangements, recruitment, management and providing adequate care and support to users.
The improvements have to be made before the end of September.
A spokesperson for the Care Inspectorate said: "We have informed the service of the areas which require immediate improvement in order to meet the standards we expect.
"We will be monitoring this service closely and if we do not see evidence of significant progress we will not hesitate to take further action.
"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights."