South Scotland

Allanbank care home concerns raised following inspection

Elderly care Image copyright Thinkstock
Image caption Inspectors have said they will continue to monitor the quality of care at the home very closely

Inspectors have voiced "serious concerns" after a Dumfries care home was found to be providing a service "not meeting basic standards".

The Care Inspectorate said the quality of care and support at Allanbank was "unsatisfactory" - its lowest grade - after a visit in August.

Earlier in the year it had been found to be "weak", the second lowest level.

The company said it was working closely with the relevant authorities to address the points raised.

In their most recent report, after the August visit, inspectors noted: "During this inspection we became concerned about a number of key areas which, taken as a whole, reflected a service which was not meeting basic standards, resulting in some unsatisfactory outcomes for some service users.

"We had made a number of requirements and recommendations following our inspection in March 2014, most of which had been repeated from previous inspections carried out during 2012 and 2013.

"During this inspection, we reviewed the progress made in each area identified for improvement and assessed that most requirements and recommendations will require to be repeated."

A spokesman for the Care Inspectorate said it continued to have "serious concerns" about Allanbank - which is run by the Embrace Group - and would be monitoring it closely to ensure action was taken to meet expected standards.

It has promised to inspect the site again and said that if they were not satisfied that improvements were being made they would "not hesitate to take further action".

A spokesman for the home said: "We are working closely with all of the relevant authorities to address the points raised in the report.

"The health and wellbeing of the people we support is our number one priority."

No admissions

NHS Dumfries and Galloway and Dumfries and Galloway Council - who both block purchase places at the facility - said they were working with the home to meet the requirements and recommendations made by inspectors.

A statement said: "It is important to note that the health and well-being of individual residents has not been compromised and every effort is being made to support and action the required improvements.

"There will be no new admissions to Allanbank Care Home until the Care Inspectorate has reviewed the home and is satisfied with the improvements."

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