Dumfries and Galloway Council has said steps are already under way to raise the profile of the region's community safety teams.
The integrated community safety and enforcement service is part of the council's DG First division.
The unit has a wide remit incorporating community warden provision and parking inspection.
Councillors are set to consider a report highlighting a lack of public awareness about the service.
The service also deals with environmental enforcement and anti-social behaviour.
In the past 12 months the service handled just under 5,000 incidents including noise complaints, fly tipping, dog fouling and littering.
However, a public survey involving more than 600 people revealed that locals still had little knowledge of community safety provision.
Some 36% said they were not aware of services provided, or how to get in touch with the team.
And 76% of respondents said they had never - or rarely - seen community safety staff in their area.
Councillors are to consider a report which outlines the work carried out by the service and the efforts being made to raise awareness of community safety including increasing the visibility of neighbourhood patrols.