Stars say a #BigThankYou to volunteers

Watch what happens when England manager Gareth Southgate and more surprise volunteers with a phone call from Sports Personality of the Year.

"Southgate, Gareth", Jessica Ennis-Hill, Ryan Giggs, Kadeena Cox, Mark Foster, Jody Cundy, and Lutalo Muhammad were just some of the stars who took part in the #BigThankYou at the event in Birmingham.

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