Hearts boss Jim Jefferies was unhappy with his team's start to the game as they came from behind to draw 1-1 away against Inverness.
"I don't think I've seen them play as bad for the first 20 minutes," Jefferies told BBC Scotland.
"We never looked like we had a will to compete, and you can imagine what we said at the break.
"It was better in the second half, and if they'd played like that the whole game we would have won."
Aaron Doran gave Inverness a sixth-minute lead and his team squandered several more chances before Stephen Elliot levelled for Hearts early in the second period.
After equalising Hearts looked more likely to take the points, although both sides had efforts cleared off the line and Inverness ended with 10 men as Ross Tokely was sent off.
"I just don't know how the game finished 1-1 at the end of the day," added Jefferies.
"They maybe had a complaint that one of their efforts was over the line - we certainly did.
"It was just the basic workrate that was lacking in the first half-hour. We were so sloppy as well.
"It might be a very valuable point given how badly we played in the opening period.
"We've started a few games slowly, made things difficult for ourselves, and then shown some good character to come back.
"We should be doing it from the off because we have enough quality to finish the job."