Former Football Association chief executive Brian Barwick says England manager Fabio Capello has to "take his share of responsibility" for the side's failure at the 2010 World Cup.England were dumped out of the tournament in South Africa in June 2010 following a 4-1 defeat by Germany.
Barwick oversaw the appointment of Capello in June 2008 but left his role later that year.
He told 5 live: "The World Cup was a disappointment... we didn't turn up."
Barwick contrasted the team's performance in South Africa with the "remarkable" form displayed during qualifying.
And Capello, he said, should now be judged on England's Euro 2012 qualification.
England currently top Group G with 14 points, following a run of four victories and two draws, their latest a 3-0 win over Bulgaria.
Barwick, speaking ahead of the qualifier against Wales, said: "The qualification for the Euros has shown two things really, an ability to bounce back from (South Africa) and he's also brought young players through and I think that's really important.
"When he [Capello] took the job, England were on the floor, confidence wise, and he turned the team around, gave some structure, discipline and some room to play."
He added: "What's most important at this stage is you get behind the guy who's in the job."