Watford chairman Graham Taylor has told supporters they have every right to be upset after the club's owner failed to attend a fans' forum on Tuesday.
Laurence Bassini, who has been media-shy since buying the Hornets, said he was too ill to turn up.
"I am also extremely disappointed that the owner has missed an occasion that would have been of great benefit to him and yourselves," Taylor told fans.
"Having said that, if somebody tells you he is ill, what can you say?"
Little is known about Bassini, who has had little interaction fans and the media since buyng Watford for £440,000 in April.
And on an evening when Bassini was supposed to face fans' questions, the talk was centred on the owner's absence.
"It's left up to all of us to decide how ill he is," said Taylor. "And we'll never be able to know that or whether he should have been able to come even if he is ill.
"I think you can see where I'm coming from. Unfortunately I'm going to make an assumption at the present time that he is ill. And I'm going to say how unfortunate that is.
Talking directly to the owner, Taylor added: "This was agreat opportunity for you Laurence to sit and answer questions whch Watford supporters are very keen to have the answers to."
Former England boss Taylor has managed Watford on two separate occasions and has been chairman since December 2009, taking the role permanently, but on a nn-executive basis, in August last year.
But he hinted at dissatisfaction with the current regime at Vicarage Road when asked about his future.
"I want the Watford supporters to know that I do care and I wouldn't be here if I didn't care," he said.
"But I want the Watford supporters to know there's no gurantee I'll stay here."