Aldershot Town midfielder Luke Guttridge says fans must accept the team will be inconsistent.
The Shots reached the fourth round of the Carling Cup this season but currently lie 16th in League Two.
He told BBC Surrey: "We've got a lot of players here with a lot of potential. With potential you're not going to get performances week-in, week-out.
"If certain lads in the squad fulfilled that potential, they wouldn't be playing in League Two."
Aldershot beat promotion-chasing Shrewsbury 1-0 at the EBB Stadium two weeks ago, but followed that result with a 4-0 defeat at mid-table Port Vale last weekend.
"We're not consistent enough to worry about form," added 29-year-old Guttridge.
"We take every game and try and win it.
"If it clicks and goes right, it could be like Shrewsbury. If it doesn't go well, it could be like Port Vale."
The Shots host second-placed Southend United on Boxing Day.