Final
|
| 1 | JPN | Nana Takagi | 60 | |
| 2 | KOR | Kim Bo-Reum | 40 | |
| 3 | NED | Irene Schouten | 20 | |
| 4 | EST | Saskia Alusalu | 15 | |
| 5 | CHN | Li Dan | 6 | |
| 6 | BLR | Maryna Zuyeva | 3 | |
| 7 | ITA | Francesca Lollobrigida | 1 | 8:33.30 |
| 8 | CZE | Nikola Zdrahalova | 1 | 8:41.35 |
| 9 | POL | Luiza Zlotkowska | 1 | 8:47.34 |
| 10 | CHN | Guo Dan | | 8:33.90 |
| 11 | US | Heather Bergsma | | 8:35.80 |
| 12 | CAN | Keri Morrison | | 8:41.38 |
| 13 | GER | Claudia Pechstein | | 8:41.45 |
| 14 | NED | Annouk van der Weijden | | 8:42.19 |
| 15 | US | Mia Manganello | | 8:54.40 |
| 16 | ITA | Francesca Bettrone | | 9:04.82 |
Semi-finals
|
| Rank | Country | Name | Total points | Time | Qualified |
| 1 | CZE | Nikola Zdrahalova | 60 | | Q |
| 2 | NED | Annouk van der Weijden | 40 | | Q |
| 3 | CHN | Li Dan | 24 | | Q |
| 4 | GER | Claudia Pechstein | 5 | 8:35.58 | Q |
| 5 | US | Heather Bergsma | 5 | 8:38.19 | Q |
| 6 | ITA | Francesca Bettrone | 5 | 8:38.69 | Q |
| 7 | EST | Saskia Alusalu | 3 | 8:35.59 | Q |
| 8 | POL | Luiza Zlotkowska | 3 | 9:08.41 | Q |
| 9 | KOR | Park Ji Woo | 1 | 8:33.43 | |
| 10 | CAN | Ivanie Blondin | 1 | 8:53.92 | |
| 11 | BLR | Tatsiana Mikhailava | | 8:33.93 | |
| 12 | JPN | Ayano Sato | | 4:49.19 | |
|
| Rank | Country | Name | Total points | Time | Qualified |
| 1 | ITA | Francesca Lollobrigida | 68 | | Q |
| 2 | CHN | Guo Dan | 43 | | Q |
| 3 | CAN | Keri Morrison | 21 | | Q |
| 4 | NED | Irene Schouten | 5 | 8:54.94 | Q |
| 5 | JPN | Nana Takagi | 5 | 8:55.14 | Q |
| 6 | KOR | Kim Bo-Reum | 4 | | Q |
| 7 | US | Mia Manganello | 1 | | Q |
| 8 | BLR | Maryna Zuyeva | | 8:54.38 | Q |
| 9 | DEN | Elena Moller Rigas | | 8:54.39 | |
| 10 | COL | Laura Isabel Quintero Gomez | | 8:54.99 | |
| 11 | POL | Magdalena Czyszczon | | 8:56.66 | |
| 12 | SWI | Ramona Haerdi | | 2:49.59 | |
